Shipping Policy
Our goal is to offer you the best shipping options, no matter where you live. We deliver to customers all over the world every day and strive to provide you with fast, reliable, and high-quality service.
📦 Order Processing & Shipping Time
The time frame of order delivery is divided into two parts:
Processing Time: 3-7 business days
Shipping Time: 7-14 business days or faster
Default Shipping Method：SF Express
In most cases, we use SF Express for order delivery. This ensures safe, fast, and reliable shipping for our customers. SF Express tracking details will be provided once your order has been shipped.
For special marked products with "24 hours ships", we guarantee expedited processing and shipping. You can easily find these products by searching "24 hours ships" on our website.
📬 Estimated Delivery Time & Shipping Fees
| Destination | Standard Shipping ($6.99) | Expedited Shipping ($9.99) |
|---|---|---|
| United States | 5-7 business days | 3-5 business days |
| Canada | 7-10 business days | 5-8 business days |
| Australia | 7-12 business days | 5-10 business days |
| Europe | 5-7 business days | 3-5 business days |
| Rest of World | 5-15 business days | 3-12 business days |
Note: During special circumstances such as holidays, customs inspections, or unforeseen logistics issues, delivery may be delayed by 1-4 weeks. Thank you for your patience and understanding.
🌍 Do You Ship Internationally?
Yes, we ship worldwide every day! Shipping is available for most countries globally. Delivery times and shipping fees may vary depending on your destination.
⏳ What If My Parcel Is Delayed?
Occasionally, customs, postal services, or holidays may cause delays beyond our control. If your order hasn't arrived within the estimated delivery time, please contact us at contact@mlvison.com, and our team will respond within 1 business day to assist you.
📦 Will My Items Arrive Together?
We strive to ship complete orders together. However, in certain cases, your order may be split into multiple packages due to different warehouse locations. You will receive separate tracking numbers if this happens. Please don’t worry if your items arrive at different times.
💰 About Tax & Duties
All shipments are sent Delivery Duty Unpaid (DDU). Customs duties, taxes, or import charges may apply once your parcel arrives in your country. These charges are the responsibility of the customer.
If you refuse to accept your parcel due to import duties or taxes, all return shipping costs and handling fees will be borne by you. Please note, as per customs regulations, we cannot declare purchased items as gifts or undervalue the amount of the order.
❓ Still Have Questions?
If we haven't answered your question, feel free to contact us! Our support team will respond within 24 hours.